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Lloyds TSB call centre?

Question:
have gone 12p overdrawn because of the bank taking the overdraft debit interest (for being overdrawn).

I was told by an English person that I will be ok, I called again to confirm this as they should all be singing from the same hymn book, and and INDIAN person tells me that I will be charged!

I am angry becase they cant speak clear English so what do they know about my money !

Who else is pissed off with these foreign call centre?

Answer:
Every call centre will have the same training, but I can understand your frustration with the language barrier.

I would pop in the branch and inform then you have been given two different pieces of information, and would like to know the right one. If they say you won't be charged then ask for it in writing.